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BVSN BOOKS QUARTERLY LOSS; HAS NO IDEA WHAT THE FUCK ANYONE IS TALKING ABOUT

BroadVision reports Q4 loss of $0.30; revs declined 18% YoY – no ests (22.03 -2.18)
BVSN reports Q4 loss of $0.30 per share, compared with loss of $0.33 in Q3 and EPS of $0.14 in 4Q10. Revs declined 18% YoY to $4.2 mln compared with revenues of $4.2 million for the third quarter ended September 30, 2011 and $5.1 million for the comparable quarter of 2010. There are no analyst estimates… License revenue for the fourth quarter of 2011 was $1.6 million, compared with $1.3 million for the prior quarter and $1.5 million for the comparable quarter of 2010.

In addition, the Company noted that, during the past few weeks, there has been an unusually large amount of trading activity and price movement in its stock. The Company is not aware of any corporate developments that it believes would explain this unusual activity. “With the close of Q4, we concluded 2011 with impressive growth in Clearvale over 2010, including the number of networks and users, paid customers and revenue bookings, despite a tough global business environment and the expected decline from our legacy business due to market maturity… Looking ahead at 2012, we will continue to execute our two-prong go-to-market strategy of focusing on channel partners via our Clearvale PaasPort program and on driving adoption via our Clearvale Social Enterprise Transformation (SET) program. As social business and cloud computing reach the mainstream, we believe Clearvale is very well positioned to dramatically change how people and businesses collaborate and in doing so transform the entire industry.”

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5 Corporate Takeaways from the Papa John’s “Lady Chinky Eyes” Debacle $PZZA

(via GroundFloor Media)

It’s a new year and time to dust off your social media crisis plan. Need motivation? Just check out how Papa John’s is mired in the damage caused this week when a single tweet started a media firestorm.

An unofficial count found nearly 500 news hits covering the Papa John’s story. It began with a 10-word tweet from a customer, accompanied by a twitpic of her Papa John’s receipt that referred to her as “lady chinky eyes.”

The customer is the communications manager for ProPublica, a nonprofit investigative journalism outlet.

Now there are calls for boycotts, and phone lines at this particular upper Manhattan franchise are overloaded with prank calls from people ordering Chinese food.

Papa John’s Twitter account went from ebullient tweets about reaching 2 million Facebook fans and giving away free pizzas to posting hundreds of responses about the incident, saying over and over: “We are very upset by recent receipt issue in New York & sincerely apologize to our customer. Franchise employee involved is being terminated.”

The issue was compounded when an employee was quoted in the media as saying, “I think the lady put it out there just to get some attention—some people like that type of attention. I truly don’t think it’s fair. It’s been taking up all our time. It’s been very disruptive.”

I bet it has.

Using this particular incident as a jumping-off point, here are several tips that should be included in any social media crisis plan:

Take immediate action. The speed at which bad news spreads on social media is mind-boggling. Companies need to have a response plan that cuts through the red tape and offers an immediate and appropriate response.

Show sympathy. On social media, an apology goes a long way. No company can manage what every employee does, but it can have policies in place to keep crises from happening. Linking to the policy and getting rid of the employee who breached it are good first steps.

Have one official spokesperson. Route all calls to an official spokesperson, one who knows the messaging. Front-line employees are busy with their jobs and may not be aware of the potential repercussions of their comments.

Ensure it won’t reoccur. Learn from the crisis, and put measures in place to minimize the chances of its happening again.

Think bigger picture. A reputation takes a long time to heal, but grand gestures can help. In the case of Papa John’s, maybe a generous donation to a relevant charity might be on point.

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Upgrades and Downgrades This Morning

Source

Automatic Data Processing, Inc. (NYSE: ADP) Cut to Neutral at Citigroup; Cut to Market Perform at Wells Fargo.
Chesapeake Energy Corporation (NYSE: CHK) Cut to Underweight at JPMorgan.
The Charles Schwab Corporation (NYSE: SCHW) Cut to Neutral at JPMorgan.
Corning Inc. (NYSE: GLW) Cut to Underweight at Morgan Stanley.
E*TRADE Financial Corporation (NASDAQ: ETFC) Cut to Neutral at Goldman Sachs.
General Dynamics Corporation (NYSE: GD) Cut to Perform at Oppenheimer.
General Electric Co. (NYSE: GE) Reiterated Buy with $22 Target at Argus.
Green Mountain Coffee Roasters Inc. (NASDAQ: GMCR) Started as Perform at Williams Capital.
Inergy Midstream, L.P. (NYSE: NRGM) Started as Outperform with $26 target at Credit Suisse.
Illinois Tool Works Inc. (NYSE: ITW) Raised to Buy at BofA/ML.
Lam Research Corporation (NASDAQ: LRCX) Maintained Outperform with $56 target price at Credit Suisse.
Life Technologies Corporation (NASDAQ: LIFE) Raised To Outperform From Market Perform By Leerink Swann
Netflix, Inc. (NASDAQ: NFLX) Raised to Buy at Citigroup; Maintained Outperform and raised target to $125 at Credit Suisse.
NVIDIA Corporation (NASDAQ: NVDA) Raised to Positive at Susquehanna.
Ryanair Holdings plc (NASDAQ: RYAAY) Cut to Neutral at Nomura.
Vale S.A. (NYSE: VALE) Cut to Hold at Deutsche Bank.

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