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18 years in Wall Street, left after finding out it was all horseshit. Founder/ Master and Commander: iBankCoin, finance news and commentary from the future.
Joined Nov 10, 2007
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Former Uber Employee Claims Uber Regularly Abuses Tech to Spy on Users

This is what you fucksticks get for ordering livery through an app, like moron monkies. The employees of Uber are dishelveled pigs who used the ‘God’s Eye’ tool to spy on celebrities, former love interests and whoever the fuck they wanted to.

In fairness, Uber is trying to take measures to prevent this, but people are pigs and they won’t be stopped until they’re electrocuted dead.

I don’t understand why cabbies are joining Uber, a company that is literally using the money they make from their employees to eliminate them via autonomous cars.

Like all big onerous corporations, Uber is a huge piece of shit and should never IPO.

Source: Guardian
Uber employees regularly abused the company’s “God view” to spy on the movements of “high-profile politicians, celebrities and even personal acquaintances of Uber employees, including ex-boyfriends/girlfriends, and ex-spouses”, according to testimony from the company’s former forensic investigator Samuel Ward Spangenberg. Even Beyoncé’s account was monitored, the investigator said.

Spangenberg, who is suing the minicab company alleging age discrimination and whistleblower retaliation, made the claims in a court declaration in October. He says he told Uber executives including the company’s head of information security, John Flynn, and its HR chief Andrew Wegley, of his concerns around the lack of security, and was fired 11 months later.

As well as a lack of oversight regarding customer data, Spangenberg alleges numerous other ethical breaches at Uber. The company stored driver and employee information in an insecure manner, he says, while it operated a vulnerability management policy which allowed data to be stored that way if the company deemed there to be a “legitimate business purpose” for doing so.

Uber said it ‘continues to increase our security investments and many of these efforts, like our multi-factor authentication checks and bug bounty program, have been widely reported’.

In his testimony, given under penalty of perjury, Spangenberg also objected to Uber’s protocols to deal with raids on its offices – a relatively common occurrence at the company, which has been frequently criticised for riding roughshod over local regulations.

“As part of Uber’s incident response team, I would be called when governmental agencies raided Uber’s offices due to concerns regarding noncompliance with governmental regulations,” Spangenberg said. “In those instances, Uber would lock down the office and immediately cut all connectivity so that law enforcement could not access Uber’s information. I would then be tasked with purchasing all new equipment for the office within the day, which I did when Uber’s Montreal office was raided.”

Spangenberg’s allegations were reported by the Centre for Investigative Reporting’s (CIR) Reveal project, but it isn’t the first time Uber has been accused of mistreating customer data. In 2014, Buzzfeed revealed the existence of the “God View” tool, after Uber’s New York general manager discussed using it to track a reporter’s journey. The tool’s existence appears to date back to 2011, when venture capitalist Peter Sims says he was tracked by a visitor to Uber’s Chicago offices, where the God View data was shown on a large public screen.

Spangenberg told CIR that Uber had increased security provisions during his time there, as well as renaming the tool “Heaven View”. Uber confirmed that some employees – “fewer than 10” – had been fired for abusing the tool, and said that it needs to provide relatively widespread access for a number of reasons, including refunding customers and investigating accidents. To prevent spying on celebrities, Uber implemented a flag for searches for customers considered “MVP”, but Spangenberg pointed out that that did nothing to protect non-MVPs.

Based off its recent capital raise, Uber is worth in excess of $66b.

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3 comments

  1. stockslueth

    Internet companies only care about your privacy as far as how much they can make off of what they know about you.

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  2. joyous__ending

    I believe the age discrimination charge. I have never seen an Uber driver that looked over 40. Where as taxi drivers can often be up there in age. Is there a fear Uber customers are too cool to get in a car with a 60 year old man behind the wheel?

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